Thursday, April 6, 2017

Australia won’t let Apple use repair vendors as excuse to violate consumer rights

Apple might have new trouble on its hands. The Australian Competition and Consumer Commission (ACCC) has filed a lawsuit against the local branch of Apple and its US-based parent company, accusing the tech giant of violating and falsely representing consumer rights under Australian law. In a media release earlier today, the government agency announced it has begun proceedings against the Cupertino heavyweight after its investigation indicated that numerous Apple customers, experiencing an iOS software glitch better known as Error 53, have been unfairly denied appropriate service. The allegation suggests the company “routinely” refused to aid iPhone and iPad owners with devices previously repaired…

This story continues at The Next Web

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