Thursday, April 6, 2017

Study: Microsoft Surface buyers more satisfied than iPad owners

Yes, you read that right: Microsoft just beat Apple in a customer satisfaction survey. According to a study performed by J.D. Power, one of the most prominent marketing research firms around, Microsoft’s Surface tablets edged out Apple’s iPads for the first time ever this year. On a 1,000 point scale, Microsoft scored 855, Apple scored 849, and Samsung 847. The average score for the all brands surveyed was 841. Some of the reasons Microsoft won this year, according to J.D. Power: It has the highest incidence of accessory use among tablets. 48 percent of users use a stylus, compared to the 27 percent…

This story continues at The Next Web

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