Did outsourcing cause the British Airways IT meltdown?

It’s been a rough few days for British Airways. On Saturday, the iconic British flag carrier experienced a serious IT meltdown, which resulted in planes being unable to take off, and passengers unable to check into their flights. This global outage is bad news for British Airways. The airline is expected to be on the hook for £150 million (roughly $192 million) in compensation to passengers who had their bank holiday weekend plans disrupted. So, what caused it? British Airways CEO Alex Cruz confirmed to the Guardian that the issue was with a power surge at one of its UK-based data…

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