Monday, July 10, 2017

Drivers spill the beans on just how pointless Uber’s 5-star rating system is

Uber’s rating system is a mystery to every passenger. Luckily, we have the answers you probably weren’t looking for. According to Uber: “After each trip, riders and drivers have the opportunity to rate one another from 1 to 5 stars, based on their trip experience. Ratings are anonymous. Neither riders nor drivers see individual ratings tied to a particular trip or person.” Uber created the passenger rating to foster mutual respect between riders and drivers. But how are ratings calculated, and do they even matter? The answer: your driver will rate you based on their gut feeling, just be a decent…

This story continues at The Next Web

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