Maybe it was the freedom to connect to your customers from a laptop that keeps your business going. Or, perhaps you’ve come up with the greatest thing since sliced bread. With ecommerce sales breaking well into the trillions, the opportunity for success in the online business world is staggering. And so is the competition. That being said, you must constantly be working to maintain the edge over your competitors. Here are three key areas in ecommerce you should focus your efforts on. Use customer feedback to optimize their journey Customer feedback might very well be one of the most important factors to play into an ecommerce…
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