Getting to know Amy: How our team looks to bring bots into the fold

As the CEO of a startup, I’ve always tried to set aside time to get to know each new team member as they come onboard. As such, when I asked my Partner Eddie Arrieta when would be good for a team meeting and he told me to ask Amy, I was momentarily taken aback. Who was Amy? Was there a new intern who had slipped through the net? It turns out that my memory still serves me. He was referring to Amy.ai, the new chatbot we were trialing to schedule staff and client meetings. Over the last year we have…

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