While the business travel industry can take comfort in the fact that our globe’s growing economic interdependence will always provide a continuous stream of travelers, the other fact that the industry is being heavily disrupted, should not be ignored. The rise of the sharing economy, changing demographic expectations, big data, political turmoil, AI, and currency shifts are just a few of the many forces that are putting pressure on the industry to remain in a state of perpetual adaptation. As the end of 2017 draws closer, it’s time for us to ask ourselves how this industry will continue to evolve…
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