VoIP telephony is hard. That’s a fact. Jitter, latency, and packet loss are foreign terms for most. However, they’re also the most common issues we’ve uncovered when diagnosing VoIP issues. Twilio is rarely the issue – they’ve made tremendous strides in delivering a high quality API for VoIP dialers. This doesn’t mean there aren’t other factors at play. Internally at SalesLoft, we’ve spent a lot of time in the last quarter researching and identifying the top issues keeping organizations from keeping their VoIP integrations working. Fast internet doesn’t mean “quality” internet. Even with the fastest connection in the world, if you’re using…
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